What is DIN EN ISO 9241 and why is it important for works councils?
DIN EN ISO 9241 is an international standard that focuses on the ergonomics of human-computer interactions. In particular, it defines standards for the user-friendliness of software. This standard is of crucial importance for works councils, as it has a direct impact on employees’ working conditions (working environment, work equipment).

Why should works councils analyze software for companies?
Works councils play a crucial role in ensuring transparency and protecting employee rights in relation to company tools and software solutions. A thorough analysis can improve working conditions, create more efficient work processes and ensure compliance with data protection regulations.
The most important steps in carrying out a software analysis in accordance with DIN EN ISO 9241
An effective software analysis requires clear steps. This includes defining evaluation criteria, selecting a suitable analysis method and involving employees in order to take their needs and perspectives into account. Another source for this is DGUV Information 215-450 Software Ergonomics.
Impact of a thorough software analysis on data protection and employees’ rights
Careful adherence to the standard helps to comply with data protection guidelines and protect the rights of users. This is particularly important in order to minimize potential risks and concerns in connection with the company’s software.

Recommendations for works councils on implementing and monitoring successful software analysis
Works councils can ensure the success of software analysis by communicating clear guidelines, providing training and conducting regular reviews. Audits regarding compliance with ergonomic standards are crucial to ensure the implementation of these standards.
Analyzing software in accordance with DIN EN ISO 9241 is an important step towards ensuring data protection and employee rights in companies.
Software analysis in accordance with ISO 9241 provides works councils with an indispensable source of information to ensure the quality of company software. By participating in this process, works councils not only contribute to improving working conditions, but also ensure that data protection and employee rights are safeguarded within the company. Given the standards and requirements, works councils should use software analysis as a strategic tool to create a sustainable and safe working environment for employees.

Important resources for works councils:
- DIN EN ISO 9241-11
- DIN EN ISO 9241-110
- DIN EN ISO 9241-210
- DIN EN ISO 9241-171
- DGUV Information 215-450 Softwareergonomie
- DGUV Information 215-410 Bildschirm- und Büroarbeitsplätze
- DGUV Information 211-040 Einsatz mobiler Informations- und Kommunikationstechnologie an Arbeitsplätzen
- Software auf Gebrauchstauglichkeit prüfen
For further information please contact me:
Nicole Charlier – Competence Center Manager for User Experience at akquinet in Berlin (nicole.charlier@akquinet.de)

You must be logged in to post a comment.